Encrypted everywhere
AES-256 encryption at rest and TLS 1.2+ in transit protect every document.
GetSign Trust Center
Your security, Our priority.
From encryption to uptime, GetSign works alongside monday.com to protect your documents — with clear answers on privacy, security and compliance.
GetSign · Signed document Verified
Alex Morgan
Signature verified
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Digital certificate
You’re signing legal documents. We treat that with legal-grade care.
GetSign handles financial contracts, NDAs and other legally binding materials every day. Security, compliance and transparency are built into every document, signature and API call.
Secured by design
Security at every layer.
Backed by monday.com’s infrastructure, with a multi-layered approach to protecting your data.
No external hosting — everything runs inside your monday.com instance.
Field-level access control
Field and document-level permissions limit who can view or act on sensitive data.
OTP signer verification
One-time passwords add a stronger identity check before signing.
99.99% uptime SLA
Backup, restoration and failover protocols keep signing available when it matters.
Compliance you can count on
Compliance that scales with your business.
GetSign is built to meet the frameworks your security and legal teams already require.
EU
GDPR
Privacy-by-design handling of personal data, with EU data residency available.
HC
HIPAA
Secure handling of PHI for healthcare, legal and insurance workflows.
ISO
ISO/IEC 27001
Certified information-security management inherited from monday.com’s infrastructure.
US
UETA & ESIGN
Electronic-signature enforceability recognized across U.S. commerce and courts.
European Union
GDPR-ready by design
GetSign follows GDPR principles of privacy by design and by default, with EU data residency available on request.
EU data storage available on requestData subject access and deletion requests supportedAligned with monday.com’s own GDPR practices
GDPR
Verification
European Union
Signer attributionVERIFIED
Document integrityINTACT
TimestampRECORDED
Healthcare & medical
HIPAA-aligned for healthcare teams
Security features built for medical, legal and insurance workflows that handle protected health information.
Secure collection and storage of PHIOptional signed BAA availableAligned with monday.com’s own HIPAA practices
HIPAA
Verification
Healthcare & medical
Signer attributionVERIFIED
Document integrityINTACT
TimestampRECORDED
Full audit trail
Know who did what, and when.
Every document action is timestamped and logged, so your compliance team always has a clear record.
Logs are available for export whenever your team needs them.
Timestamped activity
Every document action is recorded with a precise timestamp.
Signer verification records
IP address, device and OTP verification are logged for every signer.
Certificate of completion
Completed documents carry a certificate with full audit metadata.
Exportable logs
Export activity logs on demand whenever your compliance team needs them.
Identity & access control
Control who can act on a document, and for how long.
Every recipient gets distinct access, with expiration and verification options when a workflow needs them.
Multi-recipient access controlsTime-bound signing linksOptional OTP verification by SMS or emailBoard-based permissions from monday.com
Your data, your control
Your documents stay yours — always.
GetSign does not access, view or retain document content unless required for compliance.
No third-party document storageNo data monetization, everOptional EU data residency
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Trust & compliance FAQs
Security and compliance, answered.
Common questions about data protection, uptime and how to reach our trust and compliance team.
Yes. Template and custom Data Processing Agreements are available on request for healthcare, finance and enterprise teams — contact our compliance team to get started.
Email support@jetpackapps.co with details of the issue. We review every report and respond quickly.
No. GetSign does not access, view or retain document content unless required for compliance, and documents stay inside your monday.com instance.
GetSign is backed by a 99.99% uptime SLA, with backup and failover protocols built on monday.com’s infrastructure.
We don’t just build for workflow. We build for peace of mind.
Security, compliance and transparency are built into every step — because trust isn’t a feature, it’s a promise.
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